CHRISTMAS RETURNS & INFORMATION 2021/22

Returns period extension:

 

During the Christmas season, we extend our returns period for both in-store and online purchases to allow for gifting.

All purchases bought from Monday 15th November 2021 onwards can still be exchanged up until 2 weeks after Boxing Day. This means the final date for extended returns is Sunday 9th January 2022.

Please note - if the normal returns period for your purchase is longer than the above cutoff, we will of course accept your return after Sunday 9th January 2022. Your returns period is whichever is longer out of your usual returns dates or our extension policy.

  • In-store purchases are granted 28 days for returns.
  • Online purchases are granted 14 days for returns.

 

For IN-STORE purchases:

You can return any unwanted items to us by post or by hand to exchange for an alternative item or be issued a gift card to the value of your returned item(s).

If returning by post, please make sure you include your receipt details, including the name and email of the buyer, but most importantly the receipt number which can be found at the top of the receipt.

Once received, we can issue a gift voucher that can be used with us in-store. This voucher will be issued to the original purchaser by email. This email can then be forwarded on should you wish the credit to be used by someone else.

We cannot issue refunds on any in-store purchases at this time.

 

For ONLINE purchases:

Please feel free to send any unwanted items back to us at our Men’s shop address below where we will process your return in due course.

Make sure you fill out the returns form indicating if you would like an exchange, store credit or a refund applied to the original payment method.

You are also welcome to deliver the return to us by hand during our opening hours to either of our stores.

Return Address:

CURATED MAN
10 HILL STREET
RICHMOND
TW9 1TN

 

Please note: all returns are subject to our usual returns policy and must be returned in good condition and with all original tags/labels. We withhold the right to refuse the return of any goods retruned to us in an unsalable condition.